Privacy Policy

1. Who We Are

PromptForge (“we”, “us”) operates the website promptforge.io and sells digital prompt bundles. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our site or purchase our products.

2. Data We Collect

We may collect: (a) information you provide when purchasing (name, email address, payment details via our payment processor); (b) usage data such as pages visited, device type, and IP address; (c) communications if you contact us by email or form. We do not store your full payment card details; payments are processed by our secure payment provider (e.g. Stripe, Gumroad, or similar).

3. How We Use Your Data

We use your data to: fulfil your orders and deliver product access; send order confirmations and product updates; respond to support requests; improve our website and services; and, where you have agreed, send marketing communications. We do not sell your personal data to third parties.

4. Legal Basis (GDPR)

If you are in the European Economic Area (EEA), we process your data on the basis of: contract (to deliver your purchase), consent (where you opt in to marketing), and legitimate interests (e.g. site security, analytics). You have the right to access, rectify, erase, or restrict processing of your data, and to data portability and to object. You may also lodge a complaint with a supervisory authority.

5. Cookies and Analytics

We may use cookies and similar technologies for essential site function, analytics, and (if applicable) advertising. You can control cookies via your browser settings. Our site may use analytics providers (e.g. Google Analytics) that process data in accordance with their own policies.

6. Data Retention

We retain order and account-related data for as long as necessary to fulfil the contract, comply with legal obligations, and resolve disputes. Marketing data is retained until you unsubscribe or withdraw consent.

7. Security

We take reasonable technical and organisational measures to protect your data. Payment transactions are handled by PCI-compliant payment processors; we do not store full card numbers.

8. International Transfers

Your data may be processed in countries outside the EEA. Where we do so, we ensure appropriate safeguards (e.g. standard contractual clauses) are in place as required by applicable law.

9. Changes

We may update this Privacy Policy from time to time. The “Last updated” date will change. We encourage you to review this page periodically.

10. Contact

For privacy-related questions or to exercise your rights, contact us at promptforgeadmin@promptforge.io.